Mobile Tickets
USE YOUR MOBILE DEVICE AS YOUR TICKET
Accessing your tickets has never been easier! Please follow the steps below to access and manage your show tickets. To make entry as fast as possible, please add all of your tickets to your mobile wallet or Passbook prior to arrival.
TICKETMASTER TICKETS
STEP 1
Download the official Ticketmaster Mobile App (Android | iOS) or visit my.ticketmaster.com/orders on your smartphone, then log in to your Ticketmaster account.
STEP 2
From the app’s navigation menu, select My Events to locate your order and view your ticket(s). Then tap on your event and add your tickets to your mobile wallet. SCREENSHOTS AND PRINTOUTS WILL NOT BE ACCEPTED.
GROUPS, SUITES & ACCESSIBLE TICKETS
STEP 1
Go to www.msg.com/managetickets and select the My Account icon on the top right. Log in with the email address you used to purchase your tickets for this event, then select Sign In. If you don’t recall your password, click Forgot Password to reset it.
STEP 2
Select the Menu bars on the top left, then select Tickets.
STEP 3
Under My Events, select View Event Details for the event you’re attending.
STEP 4
Select your ticket(s). This will generate the mobile ticket and barcode you will need to enter the venue. Additional tickets in your order can be viewed by swiping right. We strongly encourage you to add your tickets to your mobile wallet before you arrive.
TRANSFER TICKETS
STEP 1
Go to www.msg.com/managetickets and select the My Account icon on the top right. Log in with the email address you used to purchase your tickets for this event, then select Sign In. If you don’t recall your password, click Forgot Password to reset it.
STEP 2
Select the Menu bars on the top left, then select Tickets.
STEP 3
Under My Events, select View Event Details for the event you’re attending.
STEP 4
Select More, then Select Transfer.
STEP 5
Select the ticket(s) you would like to transfer, then select Continue.
STEP 6
Enter the recipient’s first name, last name and email address or phone number associated with their Ticketmaster account. Then select Save.
ACCEPTING TICKETS (VIA MOBILE)
STEP 1
In the text transfer notification, click on the link to connect to the MSG Sports & Entertainment Account Manager. If the transfer was sent to an email, please make sure to log in to the account associated with that email address. If you don’t already have an account, create a new one here.
STEP 2
Your event will appear in your MSG Sports & Entertainment Account Manager dashboard.
STEP 3
Select your ticket(s). This will generate the mobile ticket and barcode you will need to enter the venue. Additional tickets in your order can be viewed by swiping right. We strongly encourage you to add your tickets to your mobile wallet before you arrive.
ACCEPTING TICKETS (VIA EMAIL)
STEP 1
In the email notification regarding your transfer, select Accept Tickets. Please be sure to log in to the account associated with the email address the tickets were transferred to. If you don’t already have an account, create a new one here.
STEP 2
Your event will appear in your MSG Sports & Entertainment Account Manager dashboard.
STEP 3
Select your ticket(s). This will generate the mobile ticket and barcode you will need to enter the venue. Additional tickets in your order can be viewed by swiping right. We strongly encourage you to add your tickets to your mobile wallet before you arrive.